Artisan Stationery  |  Est. 2013

FAQ

Q: what is the average turnaround time?

Q: What are your postage options?

q: do you print in-house?

Q: what is your refund policy?

Q: what are my payment options?

Q: what is your artistic style?

Q: can i find your semi-custom collection locally?

Q: do you offer calligraphy services?

Our average turnaround time is 12 weeks from the booking date. Clients are considered fully booked once the deposit is paid and contract is signed. We do take on rush projects, if our schedule allows, which will incur additional fees. A project will incur rush fees if our client needs their project in 12 weeks or less. Our rush fee is 25% of the total bill. 

At this time, we unfortunately do not offer in-house calligraphy services, but we are more than happy to suggest a trusted calligrapher who's style coordinates with your wedding aesthetic. 

We offer traditional and vintage postage options. Traditional postage will only be purchased from USPS.com, and the amount needed will vary by project depending on several factors such as weight and hand-canceling. Vintage postage has a $100 curation fee, plus the cost of the postage itself. Vintage postage will be purchased through a trusted vendor only, determined by LTR, to prevent fraud. Additional postage costs may be necessary to cover hand-canceling costs, etc., and will be invoiced prior to the mail drop.

We are happy to say that the majority of our projects are able to be printed in-house. This has so many benefits - from offering samples, to rushing a project, to ensuring every piece that leaves our studio is made to perfection.

Diana's artistic styling can be best described as "storybook", which she describes as traditional with a touch of whimsy.

Yes! If you are local to Lancaster County, Pennsylvania, you can find our full semi-custom collection locally on display at Cork Collection at Cork Factory Hotel.

Due to the custom nature of our products, we do not accept any items for return or cancellation, for any reason. All deposits are non-refundable.

We offer two payment options for our invitation clients: a 50% deposit option with the remaining balance due once your first draft is complete, or a pay-in-full option.

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